Employee Relations Specialist Job Description, Responsible for conducting detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's core values, Facilitated a 10% decrease in turnover through intensive retention analysis and management training, Conducted exit interviews and responded to unemployment claims; represent Wireless Advocates during unemployment appeals hearings, Managed various payroll metric tracking and trend analysis to ensure accurate and timely payment of employees, Developed and launched travel time management system, Created and launched Wireless Advocates Employee Handbook. Professional Summary Labor and Employee Relations specialist with highly effective skills at incorporating creative leadership skills to achieve business objectives. Conducted on-site visits to field locations. Rehabilitation Counseling & Patient Counseling, Recruited, selected, conducted new employee orientation, and trained new employees. Demonstrated industry expertise and strong communication skills in serving as liaison with the university's general counsel. HR practitioner with outstanding interpersonal and communication skills, interested in the position … Served as employee relations advisor for a sector of 2000 clinical employees including front line and leadership staff in regards to workplace conflict, policy interpretation, and corrective action. Worked in team environment with accountability for developing strategic goals and creating / implementing training programs for benefits administration. However, if you’re changing careers, or you’re looking for jobs without any work experience, the summary section needs to stand on its own, and should be longer. Expert Hint: Revisit your public relations resume objective or summary once you've reached the end. Or even write it last. Go through your resume and cherry pick the bits you’d really like to highlight. Created a series of employee events that became extremely popular with all of the staff. Counseled employees and managers regarding interpretation and implementation of company policies and procedures, and relevant state and federal employment laws. Consulted Leadership as it relates to the Leave of Absence policy and guidelines. Investigated complaints from staff and compliance line complaints. Contributed to the development and implementation of corporate-wide policies, procedures, systems and initiatives such as the flex-80 work schedule change, Santa Clara Culture Survey/Task Force and Strategy Implementation team designed to drive employer of choice enhancements. Employee relations managers may perform a wide variety of tasks including onboarding new hires, writing employee handbooks, mediating disputes, and interacting with union representatives. Managed the payroll function and processed timesheets, payroll, and tax liens for the site. Received and processed up to 500 employee relations complaints and inquiries (phone calls, emails, in-person visits) per month from 350 corporate regular staff and over 350,000 temp workers. Worked with management to form resolution to workplace issues. Responded to employee and management concerns received via the company's employee hotline and internal reporting system; ensured documentation of case status in LaborSoft database. Once You Get the Interview, Don’t Waste the Opportunity The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Provided HR support to over 2000 employees by way of conflict resolution throughout 46 states including California. My key strength lies in being able to develop work environment strategies that increase employee productivity, performance and satisfaction. Managed all employment, medical and worker’s compensation files and claims. Employee Relations Specialists monitor aspects of employee performance and well-being, such as investigating and coordinating disciplinary actions, claims of discrimination or harassment, and even labor disputes. Leadership team on development plans associated with annual employee engagement survey. Employee Relations support for the West Region with 300+ employees at an active site with complex, high visibility programs. Resolved 100s of sexual harassment and discrimination claims through legal and alternative action. Also known as a summary of qualifications or a resume profile, a summary statement gives the hiring manager, at a glance, a synopsis of your professional qualifications. In the experience section, make sure to note any achievements related to employee retention. Defeated a union organizing campaign of over 1,000 employees, maintaining the company's union free status. Employee Relations Specialist Resume Examples Employee Relations Specialists monitor aspects of employee performance and well-being, such as investigating and coordinating disciplinary actions, claims of discrimination or harassment, and even labor disputes. Analyzed complex performance and conduct based cases for 4000 direct patient care and non-direct patient care staff and made recommendations on corrective action, Conducted new employee orientation to foster positive attitude toward organization, Business Management, Nursing, & Special Education For The Visually Impaired. Our employee relations manager resume sample will give you some more ideas of the kinds of things you might want to include in your own resume. Designed and maintained content and resources for the ERD section of the company intranet. Investigated, fielded, and resolved any employee relations issues in a technology center (with nearly 2,000 computer programmers) that also included a credit card production center, and an inbound telemarketing center. Developed a series of company policies that lowered turnover by 32 percent and raised morale. Advised and assisted management staff with grievance hearings, discipline and termination issues. Reviewed and adjudicated IT equipment losses, derogatory pre-employment drug and background issues. Responsibility included … Investigated and responded to unemployment insurance claims; represented the company at hearings and appeals from multi-state governmental agencies. A resume summary statement is a brief list or a few sentences at the top of your resume (after your contact information) that highlights your qualifications for a job. Managed employee relation processes, including complaints, interviewing, investigations, data analysis, reporting, and conclusion notifications. All rights reserved. Provided Employee Relations support to 2nd and 3rd shifts to include resolving employee grievances, Designed and conducted employee exit interviews and performed analysis for retention, Evaluated and recommended merit salary increases, Developed and facilitated Quality Education Systems, Supervisory Development, and professional development workshops for all levels of employees, Supervised operation of daily activities of staff, quickly implementing schedule changes. Some of these issues may include complaints of harassment, discrimination or any other matters that could be classed as high risk. Successfully reduced the external complaints filed successfully with EEOC and the Department of Labor by 50% within one year, saving tens of thousands of dollars nationwide. Our employee relations manager resume sample will give you some more ideas of the kinds of things you might want to … Administered the company's random and reasonable suspicion substance abuse program for field employees at over 200 locations. Managed formal and informal investigations as well as traditional and alternate dispute resolutions. Your resume summary is a great place to list these and other soft skills. Write the Perfect Public Relations Resume Skills and Job Description Sections . Provided performance management training to managers. Resumes for this position showcase such responsibilities as assisting managers with their hiring needs through all the facets of the recruiting process; and collaborating with managers to improve employees' experience by mitigating risk, improving training, and evaluating cultural alignment of recruiting and training practices with corporate priorities. Directed all human resources functions including recruitment, hiring, training, on-boarding and employee relations. For human resource jobs, the reader is likely to be professionally aware of resume standards so it is key to present your information in the right format. The resume summary is just a “bridge” to get the hiring manager into your experience. Why do some resumes stand out? Partnered with Benefits to streamline and consolidate the leave of absence policies for paid and unpaid leaves. Developed extensive labor relations strategy while maintaining luxury environment. Generally speaking, you should have one page for every 10 years of experience. Supported managers with Reduction in Force actions including guidance with developing and writing business cases and supporting documentation, and conducting notification meetings. Below are resume objectives for various jobs available in the employee relations field: Employee Relation Manager Resume … Human Resources Coordinator Resume. SUMMARY OF QUALIFICATIONS Good communication skills, service-oriented, trained and experienced specialist EXPERIENCE Employee Relations Specialist, 2005 to present: Cobblestone Business Trainers and Consultants, Inc., Some Town, USA. Get inspiration for your job search and an edge in landing the job you want by checking out this sample resume for a human resources professional. Established company's exit interview process. A seasoned negotiator with strong leadership and communication skills developed through experience and education. Your resume summary is a great place to list these and other soft skills. Trained and facilitated the ADA Interactive Process between Associates and Management. Served as auditor of management practices at multiple affiliates to assess union risk, Wrote, implemented, and held monitoring responsibility for Corporate Social Media Policy. Facilitated Harassment Training to the management team and staff. Summary : Detail oriented Human Resource Coordinator with 10 plus years of HR Administrative Support, HR processing and Employee Relations. Prepared a wellness activities proposal for the local site, and facilitated Lunch and Learn sessions, drop-in counseling appointments and activities in partnership with Benefits, the EAP and outside vendors. Established Outside Agency Policy for handling of EEOC/DFEH complaints. While driven to improve morale, decrease turnover and improve productivity. Designed and conducted management training related to performance-based management, policies and employment law. Employee Relations Specialists are HR practitioners who are tasked with managing labor relations within an office environment. 3. Worked with executive staff to create incentive programs that significantly reduced turnover. Started a support department that was available for employees in need of some sort of assistance. Click here to read more. Represented more than 7,000 union/non-union employees and management staff worldwide, including academic scholars, ambassadors and noted scientists. Managed all employee relations activities for two business units (approximately 1500 employees) within Space and Communications, including salaried exempt, nonexempt and collective bargaining employees. 1 The High Score Professional Summary is the resume equivalent of dressing for the job you want, not the job you have. Consistently met metric of <30 days to complete investigation and close case. Performance-driven and knowledgeable Employee Relations Manager with a proven track record of success in managing and directing all areas of employee relations, training and coaching new personnel, and providing beneficial advice and support to employees. Served as key liaison between management and union officers during union organizing attempts. SUMMARY Highly trained HR Specialist with three years of experience who will be responsible for providing support as it relates to employee relations in an employee-involved environment. Partnered with legal to review group reductions, OWBPA lists and create severance agreements. Above employee relation job objective statements will help you to prepare professional job resume for the post of employee relation manager. For more information on what it takes to be a Employee Relations Specialist, check out our complete Employee Relations Specialist Job Description. Developed and delivered comprehensive employee relations training for over 20 HR managers in NC and SC. Conducted investigations, made recommendations and carried out progressive behavioral correction actions up to, and including termination. I have a working knowledge of the latest HR practices & processes, and experience of recruiting staff, updating employee records, carrying out staff reviews, advising on remuneration issues and interpreting employment law. Participated in employee/manager mediations and employee grievance process. Coordinated random drug testing process and fingerprint processing for employees. 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