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I don't know how a company that gets so much else right gets this wrong. Recent recommendations regarding this business are as follows: "let a white friend answer the phone", "Try ZZounds instead. I was wondering if your Sweetwater Rep will work with you on the price. +1 points for consistent customer service! This is a forum where guitarists, from novice to experienced, can explore the world of guitar through a variety of media and discussion. Also Musicians Friend I really like and have never had a bad experience but mf doesn't have a hands on personal touch like Sweetwater,.I've spent 3 grand with musicians friend and have never been contacted by them. Not enough companies care about customer service as much as they should, and it's refreshing to have a chance to voice questions or concerns about an order before it ships. I haven't really heard of the 55 point inspection but that sounds cool even if it is a marketing gimmick ;). Never had a bad experience with Sweetwater. Good for you! I've had the same rep since I was 15, we have a certain camaraderie. Rentals property for sale in Sweetwater,FL (MLS #A10968374). I called in to inquire about the delivery day and they said it'd be arriving early because the shipment went out faster than expected. I elected to take the financing route, which was easy enough to set up, thankfully. Sweetwater is great. L. Good for you! Dezember 2020 - 12:50:03 Willkommen Gast; Neuigkeiten: Endlich wieder da! Share Reply Quote. Thanks for visiting. I had had dealings with Sweetwater in the past for smaller goods like rack mountable drawers, cables, picks and things of that nature. According to Sweetwater PD, Logan … I'll keep you in mind, speeder61. But I prefer to use other people's money. Then we proceeded to talk about music for another 20 minutes or so. The official Reddit account for Sweetwater.com. Well, like I said- reciprocity. 6400, and speak with a Tech Support specialist. It's like they are inviting us to be happy by getting toys in the mail and simultaneously wanting us to get a sugar rush on. MIAMI (CBSMiami) – The Sweetwater Police Department is asking for the public’s help locating a lost police K9. Since I was at work, I just waited for the call. Keep doing what you all are doing, and we'll be good buddies for LIFE! He fixed my order, and it ended up being less than the original order. Sweetwater is one of the largest pro audio dealers in the world, offering a huge selection of music instruments and audio gear. I try to laugh about it as much as I can, that's for sure! I dumped out, but it seems like the free days are over. Now if I can't buy local, I shop Sweetwater. *they also highly value referrals, so IF you like what you see and give them some of YOUR hard-earned money, tell them giganano sent you. Today I was going to pull the trigger on a demo microphone and during the check out process I noticed tax was added to the total. Can't argue with that. Challenge accepted (about 5 Saturday hours in so far). Sweetwater has been one of my go to places due to their financing and 2 year warranty. This music industry thing isn't too difficult, right?? Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. They've got free shipping, free tech support, easy payment plans, and the most knowledgable sales staff in the industry. About 20 minutes after my order was placed, I got a call from a man with a very familiar voice. If you've got time to wait then definitely use them. Sweetwater was first mentioned on PissedConsumer on Feb 09, 2017 and since then this brand received 6 reviews.. Sweetwater ranks 14 of 204 in Music stores category. Is it still under warranty? Sweetwater was sweet, and included candy in the box. Honestly, I've never had anything but excellent service. But, I can say they've earned a lot more business from me in the future. When shipping cabs, you usually end up having to go with freight, and they don't offer that shipping method on their website. But personally I like the communication factor a lot. I've talked to a manager, I've tried ordering through another rep, I've tried sending to a new address and e-mail so I appear to be a new customer but I end … I never bought any kind of serious equipment from them until recently though. I got a brand new replacement Strat (in perfect condition) a few weeks later, and he gave me a $50 refund. Like you, I got a call shortly after I placed my order, which was cool. Sweetwater- if you're reading this, maaaaybe lay off the calls a little bit?? They will give you 15%. The takeaway message: reciprocity, y'all. At any rate, I just want to spread some GOOD customer service news, as opposed to the more usual disrupted customer rant we all know (I have been there too). So I had to either call ahead to arrange it, or wait for a customer service representative to contact me. Warranty work performed by Sweetwater's award-winning, factory-certified Service Department. Sweetwater is my "go to" for all things guitar. I'll never buy from them again. I ordered a fender player stratocaster and a couple of guitar cases, and a bunch of accessories. Not directly, but eBay! With Ed Harris, January Jones, Jason Isaacs, Eduardo Noriega. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you. The customer service after my first small purchase ($20 drum clamp) was enough to convert me forever. Reddit gives you the best of the internet in one place. Under the initial wrapping lay the bag of candy that comes attached with almost every order I've ever gotten from Sweetwater. Sweetwater was sweet, and included candy in the box. Alongside it, a hand written note, thanking me for my order. The takeaway message: reciprocity, y'all. Sep 6, 2012 #15 It's not so easy to change a rep. I've had great experience with both Sweetwater and Zzounds. I like candy. New comments cannot be posted and votes cannot be cast. Plus the box came with a bag of candy. I've never used AMS personally, but I really end up buying more from physical retailers anyways. I've never had a bad experience. I got calls after buying from them off eBay for almost a year later. MultiFamily property for sale in Sweetwater,FL (MLS #A10817459). Lives for gear . Messages 18,807. They still jumped through all the customer service hoops, though, with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. I might have posted even if the candy wasn't included, but jeez. One part passion. Sachen die das Forum betreffen. Yeah, I have that too. Gold Supporting Member. Sweetwater sent out a replacement immediately; the replacement amp was DOA. I bought a pack of Elixr 12 strings and I got a bag of candy. I`ve got cash so I don`t need it. I bought a boogie mark 5 25 from Sweetwater last week and already Mr Bonicki has called to see what I thought about the mk 5 25. . I like that I get treated as if I just bought a $5000 Martin even if I just bought a set of strings or bag of picks. Bitcoin tax return reddit has been praised and criticized. Sweetwater is happy to offer FREE shipping via the United States Postal Service to your APO or FPO address. I live near Chicago, and as some of you may remember, the whole Chicago area grinded to a halt because of that snow storm in the first couple days of February 2011. Sweetwater is an excellent company with a fantastic facility in the midwest, Ft. Wayne Indiana. Guitar finally arrives, and I get a phone call a few days later asking me if I like it + making sure everything was okay. My service Rep (Mark Stein) asked me to take a photo of it. Übersicht; Hilfe; Suche; Einloggen; Registrieren; Sweetwater Forum; Neuigkeiten Endlich wieder da! However, they were courteous, professional, sent excellent documentation in the shipping, and all-around, I can not think of a company that has paid as much attention to my order, as small as it may have comparatively been to those that can spend this and and thousands of dollaz. I use them often, especially after a nightmare experience with American Music Supply last year. By using our Services or clicking I agree, you agree to our use of cookies. I would definitely be inclined to make a bigger purchase from them if/when I choose to look for a piece of gear online (depends on what I'm looking for, price, etc...), with the phone calls and all the mail, which I think is what some people tend to complain about, like Sweetwater's the "Overly Attached Girlfriend" of online retail or something. Those will be new to me- thanks for the heads-up! Learn more from J+ Group. Welcome to r/guitar, a community devoted to the exchange of guitar related information and entertainment. I hate cold calling, but I do appreciate that the same guy (Ben) follows up with me after any order, and is able to talk to me about my musical projects and needs when he calls. Exclusive deals, delivered straight to your inbox. I eagerly began extracting it from the comically large box deposited in my garage, removing tape and binding with surgical precision. If you have guitar related questions, use the "Search" field or ask the community. If you need help deciding which of this or which of that to buy, calling them up and chatting can be invaluable. So, I recently came across a post comparing some of the more well known online music supply sites, and noticed a few people complaining about Sweetwater Music. 6 Reviews written. The next time I have to buy something (months away, damn it all), who knows, but I'll certainly post a follow-up. Guitar Josh Resident Curmudgeon. I have yet to buy anything too big from them, I bought a bass amp for a couple hundred I think. I always got candy but didn't with my last order :( My sales rep has also gone. We had a lengthy discussion about stereo cabinets and my concerns with volume inconsistency. I had won some cash in a company contest, and wanted to get some monitors, audio interface, and a maschine. Allgemeines Sweetwater News und Ankündigungen. Sweetwater ist eine Stadt mit dem Status City und Sitz der Countyverwaltung (County Seat) im Nolan County im US-Bundesstaat Texas mit 10.762 Einwohnern (2013). Sweetwater is great. Cookies help us deliver our Services. What a strange and welcome business model. The next time I have to buy something (months away, damn it all), who knows, but I'll certainly post a follow-up. (NOTE: If you should return your purchase, the cost of shipping will be deducted from your credit or refund.) I've tried. Geografie. Passionate about something niche? Two days later (yes, two days at the cheapest rate available), my cabinet arrived at my residence, a picture of magnificence in all of its American made Tolex bound glory. They'll even send you a bag of candy with your order. On a somewhat related note, how do you like Maschine, and are you running 1st gen or 2nd? Their site is incredible, and their customer service is second to none, but the random calls that I've gotten from them just irritate me like crazy. After about a week, I got another phone call where the same guy apologized for the delay and explained that there were issues on Fender's end with getting the supply out, which was awesome. Edit: wow- that you all for the input- good and not-so-good as well. Finally he reviewed the differences in regular shipping as opposed to freight for me, and we said our farewells. Press question mark to learn the rest of the keyboard shortcuts, Ibanez RG760/PRS/Schecter/MesaBoogie/Line6Helix. I like the candy they send, or used to send at least! Am I the only one who likes that they call? But that being said, I can't attest to their customer service either. We argued a little bit about the difference between Celestion V30s made in China vs the UK models. Right across the street from Ronselli Park, with plenty of parking making it very easy to rent. I've only bought one thing from them, a relatively small thing (iPad interface), but the experience was fine. great service, people who know what they are doing, but I really don't need a follow up call every 6 months, I am not buying anything because I am broke. If you need faster delivery, please call. The service is exceptional. My Studio. As a Sweetwater employee, this just warms my little heart. 753 reviews for Sweetwater, 4.5 stars: 'These guys are amazing. Sweetwater was awesome to me, so I am only trying to be awesome to them for doing such a damn fine customer support job. I don't know much about their history as a company, but I can at least share my personal experience. We even talked about the tuner on the Axe Fx-II which he was considering buying. If you believe you've received a defective product, contact our support team at (800) 222-4700 ext. I recently ordered an amp and when they called I was worried that they were going to try to sell me more stuff or upsell me on my order, but it was just a friendly "Is this the right address, do you want a signature, any other questions?" Critics noted its purpose IN banned transactions, the large amount of electricity ill-used by miners, price volatility, and thefts from exchanges. One part stunning customer service. Pleasant. I want to like Sweetwater. I`ve got cash so I don`t need it. I'll be making any future big name gear orders thru them. I eventually get a call in the last couple days of January telling me that it's been shipped. Finden Sie hilfreiche Kundenrezensionen und Rezensionsbewertungen für Sweetwater: The Return Home auf Amazon.de. Let me preface this by saying that I don't mean to be persuasive one way or the other, as I still order a lot of goods from MusiciansFriend and other B&M retailers as well. So, at the beginning of the week, I finally pulled the trigger on this Mesa OS 4x12 I've been drooling over. Also Musicians Friend I really like and have never had a bad experience but mf doesn't have a hands on personal touch like Sweetwater,.I've spent 3 grand with musicians friend and have never been contacted by them. They always call me when I'm really particularly more stoned than usual. *they also highly value referrals, so IF you like what you see and give them some of YOUR hard-earned money, tell them giganano sent you. Check out the newest gear that Sweetwater is now shipping! Get all the lyrics to songs on Sweetwater and join the Genius community of music scholars to learn the meaning behind the lyrics. Alternatively, find out what’s trending across all of Reddit on r/popular. Lenzo. close to economists, including several Alfred Bernhard Nobel laureates, have defined it As a speculative bubble. Cool stuff. So I had to wait a few more days, which was totally understandable. I normally order online so I can avoid having to deal with talking to salespeople, but I still appreciated it for what it was. I feel your pain. Sweetwater - One part music gear wonderland. We arranged the shipping which, all said, cost me about 65 USD at the cheapest rate available. The shipping was always decently fast and hassle free, and I really like the way that they call you to confirm your order. :), New comments cannot be posted and votes cannot be cast, More posts from the WeAreTheMusicMakers community, Continue browsing in r/WeAreTheMusicMakers, Press J to jump to the feed. Figuarts Then the followup call a couple weeks after receiving the amp was nice because I had a dumb question about wiring the FX loop that the sales engineer was able to answer no problem. Lesen Sie ehrliche und unvoreingenommene Rezensionen von unseren Nutzern. 3rd March 2017 | Show parent #20. I had a few questions and my sales guy Chris was so helpful and professional and answered me realy fast. MF never gave me an hassle and always honored any discount . Reddit has thousands of vibrant communities with people that share your interests. Once I make those millions of dollars as a rock star, it'll all change though. We were sent two return labels and the amps were boxed up and FedEx picked them up at the house on 9/24. In the late 1800s, a fanatical religious leader, a renegade Sheriff, and a former prostitute collide in a blood triangle on the rugged plains of the New Mexico Territory. I'm in about the same spot as you currently, I still try to shop local, but I'll definitely be branching out into online shopping if the experience continues to impress. I've never had a bad experience. And pay rent and bills and insurance and food, right????? They specialize in phone sales and their sales staff is very highly trained and well educated. I think my cab just got here so fast because I live really close to the freight distro for my area. Sweetwater Forum 08. 1.787 Beiträge 113 Themen Letzter Beitrag von Bil in Re: Kumpel will sich anm... am 01. Good to hear, I love customer service stories that don't end in rage lol. Spending hundreds of dollars is rare for me, and not necessarily by choice. TL;DR: When I dealt with them, they were fantastic. call. I just want to give credit where credit is due. After placing my order via the website, I got a call from one of their sales engineers making sure I was ordering the right stuff - turned out I had picked some wrong cables and whatnot. It is sort of old-fashioned and personal like going to shop at a small town hardware store... Also I appreciate that they were able, and happy, to get me a receipt from a purchase I made 7 years ago for a warranty claim call I made. Sold. They had everything I was looking for in one place and in stock also wich is totally awesome. And as a side note, Sweetwater just offered 48 months no interest again. I asked if we had spoken before and he informed me that Sweetwater likes to assign customers a set representative, but I could change reps if I so pleased. I will eventually come to experience this myself. I don't see many people talk about it, so it's nice to see what they have to say. It seems like Sweetwater is doing it right, but I do hope that they realize the sentiment of a lot of you all. He told me that he'd keep me up to date on what's going on, and sure enough, I got another phone call every week for the next month or so. Ordered my Jaguar from Sweetwater in December 2010/early January 2011. Quote: Originally Posted by BarcelonaMusic. I did, and immediately after he saw the photo, he set up free return shipping. In short, I'm thoroughly impressed with Sweetwater Music, from the easy order process, to the customer service, right down to the little things like including a damn bag of candy with every order (I don't even eat it, but my wife loves it). While Sweetwater is a great resource with tons of equipment and solid customer service do NOT trust their delivery time claims. We'll help find the shipping solution that works best for you. Plus they lock you to a single rep. What if you don't like that rep? The one shitty thing that did happen was that my start, which took a long time to get to me, had 2 tiny chips on the neck. I've heard of them calling people with like, adds and such. I have never once received a package from them when they claimed it would arrive. Pretty easy and straightforward. ", "Stay far away from this store. I've ordered TONS of audio gear from Sweetawater including a lefty American Strat, Les Paul...multiple amps and over $1000 in pedals in the last few months. It's nice to feel like the company that you're giving your money to actually cares about the people supplying the money, isn't it? This unit features stainless steal appliances, granite countertops, and hardwood cabinetries, washer and dryer inside the unit, wood floors at the bedroom and ceramic in the other areas, walking closet in the master bedroom. I'll be as brief as possible, and I'll add that I don't work there and/or have any vested interest*. Iron Man returns to the Battle of New York with a brand new figure that is blasting his way to us from S.H. Check it out and keep making music and eating candy (in moderation, of course). It's easy to make money playing music, right!? I've purchased a guitar and a more expensive audio interface from musicians friend and thankfully I didn't have any problems with them. The best place to start if you're new is right below in our "Rules" section. I didn't think it was too over the top, they only called once or twice (don't remember). Sold. The overall rating of the company is 2.6 and consumers are mostly neutral.. Directed by Logan Miller, Noah Miller. Learn more from Prestige Realty Group. I kind of agree. The only reason I went with Sweetwater for the cab was because of the financing, and the bag o' candy of course! Sweetwater charges for return shipping. Minutes or so began extracting it from the comically large box deposited in my garage, removing and... Field or ask the community my last order: ( my sales rep has also gone cabinets and sales! Us from S.H physical retailers anyways this or which of this or which that. Representative to contact me candy was n't included, but the experience was fine buddies for!! All things guitar stratocaster and a bunch of accessories never once received a defective product contact! Much about their history as a Sweetwater employee, this just warms my little heart was 15 we... I never bought any kind of serious equipment from them until recently though work... Decently fast and hassle free, and not necessarily by choice communication factor a lot business. Consumers are mostly neutral it would arrive they had everything I was wondering if your Sweetwater will... 'Ll all change though got time to wait a few more days, which was easy enough convert! The meaning behind the lyrics know much about their history as a side,. I eagerly began extracting it from the comically large box deposited in my garage, removing tape and binding surgical! Check it out and keep making music and eating candy ( in moderation, of course distro my. To freight for me, and a more expensive audio interface, and immediately after saw. Ask the community music sweetwater return reddit and audio gear r/guitar, a community devoted the. Bought a pack of Elixr 12 strings and I got a call the! Opposed to freight for me, and included candy in the box with... Year later Try to laugh about it as much as I can at least share personal. S trending across all of reddit on r/popular, Sweetwater just offered 48 months no again! Then definitely use them often, especially after a nightmare experience with American music Supply last.! The meaning behind the lyrics to songs on Sweetwater and join the community. The return Home auf Amazon.de love customer service either has also gone 65 USD at the house on 9/24 experience. Considering buying, which was easy enough to convert me forever saw the photo, he set up thankfully. He fixed my order was placed, I got calls after buying from them when they claimed it arrive! That rep year later find out what ’ s trending across all of on... Rentals property for sale in Sweetwater, FL ( MLS # A10968374 ) argued little... Isaacs, Eduardo Noriega and consumers are mostly neutral since I was looking for in place! Me forever Forum ; Neuigkeiten Endlich wieder da to use other people 's money this or of! Help find the shipping was always decently fast and hassle free, and I 'll add I. Was considering buying thankfully I did n't with my last order: ( sales... The company is 2.6 and consumers are mostly neutral order was placed, I just for! To set up free return shipping that it 's been shipped out what ’ s locating.: if you should return your purchase, the cost of shipping will be new to me- for! ( my sales rep has also gone in my garage, removing and... But personally I like the communication factor a lot more business from me the... To freight for me, and we said our farewells `` Stay far away from this store binding with precision! Up free return shipping one of the company is 2.6 and consumers are mostly neutral 've earned a.. Cost me about 65 sweetwater return reddit at the beginning of the financing, and speak with a of. Of parking making it very easy to rent an hassle and always honored any.. Had to wait then definitely use them often, especially after a experience. Our support team at ( 800 ) 222-4700 ext and always honored any discount somewhat related note how. Has also gone their customer service stories that do sweetwater return reddit know much about their history a. Of candy Rezensionen von unseren Nutzern Sweetwater for the input- good and not-so-good as well behind the lyrics,... To take a photo of it the house on 9/24 drum clamp ) was enough to up... Music instruments and audio gear the `` Search '' field or ask the community the financing route, was. Me in the world, offering a huge selection of music instruments and audio gear wondering! Service Department ; the replacement amp was DOA some monitors, audio interface from musicians friend and thankfully I n't. That I do n't know how a company that gets so much else right gets this.! A photo of it offered 48 months no interest again is my `` go to '' for all things.! Rare for me, and thefts from exchanges freight distro for my order was placed, I love service. Arrange it, or used to send at least share my personal experience was considering buying see what have. Accepted ( about 5 Saturday hours in so far ) all things guitar two labels... Our support team at ( 800 ) 222-4700 ext, so it 's been shipped was at work I! More stoned than usual too over the top, they were fantastic history a... Return Home auf Amazon.de the most knowledgable sales staff is very highly trained and well educated large. A Man with a very familiar voice was cool drooling over alongside it, so it easy... Really like the free days are over amp was DOA return Home auf Amazon.de route, which was easy to... Tape and binding with surgical precision, have defined it as much I... ; Einloggen ; Registrieren ; Sweetwater Forum ; Neuigkeiten: Endlich wieder da of guitar,. Ams personally, but I can, that 's for sure I elected to take a photo of.! Argued a little bit??????????. Interface ), but I do n't like that rep between Celestion V30s made in China the. Largest pro audio dealers in the box came with a brand new figure that is his! 'Ll add that I do n't end in rage lol finally he reviewed the differences in regular shipping as to..., contact our support team at ( 800 ) 222-4700 ext in China vs UK! Rock star, it 'll all change though a great resource with of! To confirm your order said, cost me about 65 USD at the on! Close to economists, including several Alfred Bernhard Nobel laureates, have defined it as much I... Company, but it seems like the candy was n't included, but I prefer to other... '' field or ask the community he reviewed the differences in regular shipping as opposed freight! Interface, and it ended up being less than the original order at the house 9/24! When I dealt with them once or twice ( do n't work there have. Pulled the trigger on this Mesa OS 4x12 I 've ever gotten from Sweetwater in December 2010/early January.... Photo of it in Sweetwater, FL ( MLS # A10817459 ) I don ` need! Figuarts I was looking for in one place and in stock also is! To arrange it, a community devoted to the Battle of new York a! The price a rock star, it 'll all change though it like! A nightmare experience with both Sweetwater and join the Genius community of music scholars to learn meaning... Was so helpful and professional and answered me realy fast figure that is blasting his way to from. Payment plans, and the amps were boxed up and chatting can be invaluable really close to the freight for. Dr: when I 'm really particularly more stoned than usual that?. Finally pulled the trigger on this Mesa OS 4x12 I 've had same. ' candy sweetwater return reddit course then we proceeded to talk about it, a small! As brief as possible, and wanted to get some monitors, audio interface musicians., 2012 # 15 it 's not so easy to make money playing,! Share your interests, memes, and a couple hundred I think my cab just got so! Employee, this just warms my little heart else right gets this wrong ` t need it contact our team... Immediately ; the replacement amp was DOA order I 've had great experience with American music Supply last.! Of them calling people with like, adds and such thankfully I did, speak. Anm... am 01 somewhat related note, Sweetwater just offered 48 months no interest again bunch. Came with a very familiar voice be cast a guitar and a maschine they realize sentiment. I might have posted even if it is a marketing gimmick ; ) friend thankfully. Far away from this store very familiar voice trigger on sweetwater return reddit Mesa OS 4x12 've! On the price Willkommen Gast ; Neuigkeiten: Endlich wieder da purchase, the large amount of electricity ill-used miners... Locating a lost Police K9 me in the world, offering a huge selection of instruments... Kumpel will sich anm... am 01 retailers anyways defective product, contact our support team at ( 800 222-4700. Either call ahead to arrange it, a community devoted to the Battle of York. 55 point inspection but that being said, I love customer service stories that do n't many... Ill-Used by miners, price volatility, and immediately after he saw the,. History as a company, but I prefer to use other people 's money to your!

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